Employee Assistance Program (EAP) - Mutual of Omaha
Life presents complex challenges, and when the unexpected happens, having the right support can make all the difference. That’s why we provide an employer-paid Employee Assistance Program (EAP) through Mutual of Omaha, offering simple solutions to help you and your family navigate life’s challenges. This benefit is available to you, your spouse, your children, and your parents—making it easier to manage stress and unexpected changes. Getting support is simple—just call (800) XXX-XXXX.
For the everyday issues like job pressures, relationships, retirement planning, personal grief, loss, or a disability, the Employee Assistance Program can be your resource for professional support.
The service includes unlimited telephonic support, and up to 3 face-to-face emotional or work-life counseling sessions per occurrence per year, so each member of your family can get counseling help for their own unique needs. Legal and financial counseling are also available by telephone during regular business hours.
Your Employee Assistance Program also includes a will preperation service. Preparing a will doesn't have to be complicated or expensive. The Employee Assistance Program includes simple tools that can help you create a basic will in no time.
Counseling Services
Emotional or Work-Life Counseling
Helps address stress, relationship, or other personal issues you or your family members may face. It’s staffed by licensed professional counselors who listen to concerns and quickly make referrals to in-person counseling or other valuable resources. Situations may include:
- Job pressures
- Relationship/marital conflicts
- Stress, anxiety and depression
- Work/school disagreements
- Substance abuse
- Child and elder care referral services
The EAP also includes:
- HealthAdvocate
- 3 telephone consultations with a licensed counselor per issue per year
- Bi-lingual counselors are available 24/7 for in-the-moment needs
- Counselors can refer employees to longer term assistance, if needed
- A free 30 minute consultation per legal issue with licensed attorney
- Following Initial Attorney Consultation, 25% discount off standard legal fees
- Medical or dental bill balance negotiation assistance
- Free self-help webinars and training courses
Work / Life Balance Services
Provides support for help with balancing the demands of home, family, and the workplace. Specialists answer questions and put employees in touch with outside resources. Topics may include:
- Childcare Services
- Babysitter tips
- Community resources
- Pre-schools
- Eldercare Services
- Assisted living facilities / independent living options
- Nursing homes or adult daycare services
- Services for adults with disabilities
- Financial Services
- Debt management solutions
- Budgeting assistance
- Credit report assistance
- Legal Services
- Personal / family and elder law
- Real estate
- Identity Theft
Travel Assistance
Travel Assistance gives you access to resources while traveling. Whenever you travel 100 miles or more from home — to another country or just another city — be sure to pack your worldwide emergency travel assistance phone number. Travel assistance speaks your language, helping you locate hospitals, embassies, and other “unexpected” travel destinations. Just one phone call connects you and your family to medical and other important services 24 hours a day.
Services include but are not limited to:
- Emergency evacuation to a 1st world medical facility and transportation for family member to join insured hospitalized for extended period
- Legal referral (including assistance with bail bonds)
- Personal services (including emergency funds transfer & assistance in replacing lost/stolen travel documents)
- Lost wallet assistance
